No technology is perfect, and Voyager Digital believes that working with skilled security researchers across the globe is crucial in identifying weaknesses in any technology. If you believe you've found a security issue in our product or service, we encourage you to notify us. We welcome working with you to resolve the issue promptly.

Disclosure Policy

• Let us know as soon as possible upon discovery of a potential security issue, and we'll make every effort to quickly resolve the issue.
• Provide us a reasonable amount of time to resolve the issue before any disclosure to the public or a third-party.
• Make a good faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our service. Only interact with accounts you own or with explicit permission of the account holder.

Guidelines

• Only report vulnerabilities for Voyager software that is currently available to our customers.
• Do not include any information that may identify an individual (such as a name, contact information, IP address or other similar information) in any attachments included in your vulnerability report.
• Voyager does not participate in bug bounty awards programs at this time.

Exclusions

While researching, we'd like to ask you to refrain from:

• Denial of service
• Spamming
• Social engineering (including phishing) of Voyager Digital staff or contractors
• Any physical attempts against Voyager Digital property or data centers

Safe Harbor

Any activities conducted in a manner consistent with this policy will be considered authorized conduct and we will not initiate legal action against you. If legal action is initiated by a third party against you in connection with activities conducted under this policy, we will take steps to make it known that your actions were conducted in compliance with this policy.

Thank you for helping keep Voyager Digital and our users safe!