Vodafone Oman looks forward to working with the security community to find vulnerabilities in order to keep our businesses and customers safe.

Response Targets

Vodafone Oman will make a best effort to meet the following SLAs for hackers participating in our program:

Disclosure Policy

• As this is a private program, please do not discuss this program or any vulnerabilities (even resolved ones) outside of the program without express consent from Vodafone Oman.
• Follow Vodafone Oman disclosure guidelines.

Program Rules

• Do submit your reports in English
• Do exercise caution and restraint with regard to personal data and do not intentionally engage in attacks against third parties, social engineering, denial-of-service attacks, physical attacks on any Vodafone property or spamming or otherwise causing a nuisance to other users.
• Do provide Proof-of-Concept or sufficient information to enable reproduction of the vulnerability, so that it can be verified, reproduced, and possible remedies identified. Generally, identification of the vulnerable target, a description of the vulnerability and operations carried out to exploit the vulnerability are sufficient, but more details and information might be required in the case of complex vulnerabilities.
• Do not abuse the vulnerability by causing disruption through your actions.
• Do not share information about the vulnerability with others until it has been resolved.
• Do submit one vulnerability per report, unless you need to chain vulnerabilities to provide impact.
• Social engineering (e.g. phishing, vishing, smishing) is prohibited.
• Make a good faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our service. Only interact with accounts you own or with explicit permission of the account holder.

Test Plan

• Please set a custom header or user agent on every single request that you send. This will help Vodafone team identify that the activity is coming from a hacker on the program and ensure that your testing is not blocked or interrupted.
• Please append your user agent header value with “h1.replace-with-your-hackerone-username”

Out of scope vulnerabilities

When reporting vulnerabilities, please consider (1) attack scenario / exploitability, and (2) security impact of the bug. The following issues are considered out of scope:

• Clickjacking on pages with no sensitive actions
• Cross-Site Request Forgery (CSRF) on unauthenticated forms or forms with no sensitive actions
• Attacks requiring MITM or physical access to a user’s device.
• Previously known vulnerable libraries without a working Proof of Concept.
• Comma Separated Values (CSV) injection without demonstrating a vulnerability.
• Missing best practices in SSL/TLS configuration.
• Any activity that could lead to the disruption of our service (DoS).
• Content spoofing and text injection issues without showing an attack vector/without being able to modify HTML/CSS
• Rate limiting or brute force issues on non-authentication endpoints
• Missing best practices in Content Security Policy.
• Missing HttpOnly or Secure flags on cookies
• Missing email best practices (Invalid, incomplete or missing SPF/DKIM/DMARC records, etc.)
• Vulnerabilities only affecting users of outdated or unpatched browsers
• Software version disclosure / Banner identification issues / Descriptive error messages or headers (e.g. stack traces, application or server errors).
• Tabnabbing
• Open redirect – unless an additional security impact can be demonstrated
• Issues that require unlikely user interaction
• Static resources / public information “exposed”
• Leaked credentials.
• Cache poisoning
• Physical attacks towards any Vodafone property
• CORS Vulnerabilities (cross-origin resource sharing)
• Identical vulnerability but on a different asset (code-base is shared between multiple subdomains)
• Vulnerabilities affecting end users such as Reflected XSS

Safe Harbor

Any activities conducted in a manner consistent with this policy will be considered authorized conduct and we will not initiate legal action against you.

Thank you for helping keep Vodafone Oman and our users safe!

If you have any questions please reach out to security(at)vodafone(dot)om