
Symbol
External Program
Submit bugs directly to this organization
The Symbol project looks forward to working with the security community to find vulnerabilities in order to further our projects technology development and keep our community of active users safe.
We will make a best effort to meet the following SLAs for hackers participating in our program:
| Type of Response | SLA in business days |
|---|---|
| First Response | 2 days |
| Time to Triage | 5 days |
| Time to Bounty | 10 days |
| Time to Resolution | depends on severity and complexity |
We’ll keep you informed about our progress throughout the process and contact should any engineers need more details or have issues with reproduction of disclosures.
As we open up the larger range of scoped items we will provide any specific test plans.
Any activities conducted in a manner consistent with this policy will be considered authorized conduct and we will not initiate legal action against you. If legal action is initiated by a third party against you in connection with activities conducted under this policy, we will take steps to make it known that your actions were conducted in compliance with this policy.
Thank you for helping keep our project and community of users safe!