
SMTP2GO
External Program
Submit bugs directly to this organization
SMTP2GO is a fast and scalable email service provider, for sending transactional and marketing emails and viewing reports on email delivery.
SMTP2GO looks forward to working with the security community to find security vulnerabilities in order to keep our businesses and customers safe.
SMTP2GO will make a best effort to meet the following response targets for hackers participating in our program:
| Type of Response | SLA in business days |
|---|---|
| First Response | 2 days |
| Time to Triage | 2 days |
| Time to Resolution | depends on severity and complexity |
We’ll try to keep you informed about our progress throughout the process.
Free trial: You may register up to two test accounts on the SMTP2GO website (https://www.smtp2go.com/pricing/). However, please make sure to use your Hacker Email Alias - [username]@wearehackerone.com and [username+test]@wearehackerone.com when creating accounts for our tracking purposes.
Paid accounts: There are additional permissions that are not accessible to free accounts like Email Archiving, Email Testing and the addition of Dedicated IP Addresses.
#Out of scope vulnerabilities When reporting vulnerabilities, please consider (1) attack scenario/exploitability, and (2) security impact of the bug. The following issues are considered out of scope:
Any activities conducted in a manner consistent with this policy will be considered authorized conduct and we will not initiate legal action against you. If legal action is initiated by a third party against you in connection with activities conducted under this policy, we will take steps to make it known that your actions were conducted in compliance with this policy.
Thank you for helping keep SMTP2GO and our users safe!