Details

No technology is perfect, and Overloop believes that working with skilled security researchers across the globe is crucial in identifying weaknesses in any technology. If you believe you've found a security issue in our product or service, we encourage you to notify us. We welcome working with you to resolve the issue promptly.

Disclosure Policy

Let us know as soon as possible upon discovery of a potential security issue, and we'll make every effort to quickly resolve the issue.
Provide us a reasonable amount of time to resolve the issue before any disclosure to the public or a third-party.
Make a good faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our service. Only interact with accounts you own or with explicit permission of the account holder.

Exclusions

While researching, we'd like to ask you to refrain from:

Denial of service
Spamming
Social engineering (including phishing) of Overloop staff or contractors
Any physical attempts against Overloop property or data centers

Non-qualifying vulnerabilities / Known Issues

When reporting vulnerabilities, please consider (1) attack scenario/exploitability, and (2) security impact of the bug. The following issues are considered out of scope:

Being able to create an account for free, if this does not give access to the "email finder" or "campaign" feature
Missing rate-limiting or possibility to brute force information without any demonstration of the applicability and impact of the issue
Non applied best-practises, without a clear example on how this could have an impact on information security
Issues that rely on social engineering to be effective (such as open redirects, phishing, clickjacking, ...), except if one can present a way to exploit them that could trick a "security-aware user", and perform an action on the Overloop platform.

Safe Harbor

Any activities conducted in a manner consistent with this policy will be considered authorized conduct and we will not initiate legal action against you. If legal action is initiated by a third party against you in connection with activities conducted under this policy, we will take steps to make it known that your actions were conducted in compliance with this policy.

Thank you for helping keep Overloop and our users safe!

Disclosure Policy

Let us know as soon as possible upon discovery of a potential security issue, and we'll make every effort to quickly resolve the issue.

Provide us a reasonable amount of time to resolve the issue before any disclosure to the public or a third-party.

Make a good faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our service. Only interact with accounts you own or with explicit permission of the account holder.

Non-qualifying vulnerabilities / Known Issues

When reporting vulnerabilities, please consider (1) attack scenario/exploitability, and (2) security impact of the bug. The following issues are considered out of scope:

Being able to create an account for free, if this does not give access to the "email finder" or "campaign" feature

Missing rate-limiting or possibility to brute force information without any demonstration of the applicability and impact of the issue

Non applied best-practises, without a clear example on how this could have an impact on information security

Issues that rely on social engineering to be effective (such as open redirects, phishing, clickjacking, ...), except if one can present a way to exploit them that could trick a "security-aware user", and perform an action on the Overloop platform.

Safe Harbor

Thank you for helping keep Overloop and our users safe!