national-lottery.co.uk
External Program
Submit bugs directly to this organization
External Program
Submit bugs directly to this organization
Keeping your details secure is a top priority. We follow strict security standards and undergo independent audits, so you never need worry about your transactions with us.
We're all about the details
Scammers may try to trick you into thinking you've won.
Remember:
Don't pay money to anyone who claims you've won
Don't give your details to someone who contacts you unexpectedly
Don't select links in unsolicited emails - even if they use a real company's name or logo
If you (or your syndicate) didn't buy a ticket, there's no chance you've won
If you think you have been the victim of a scam, contact Report Fraud on [tel:03001232040](0300 123 2040).
More tips to avoid lottery scams
Stay safe online by creating a secure password and protecting it.
Choose a password that's easy for you to remember but hard for others to guess
Create different passwords for all your online accounts
Keep your password private - don't share it with anyone or write it down
Change your password frequently
How to choose a good password / security question
Email us at:mailto:[email protected]
If you’ve identified a security vulnerability impacting The National Lottery, please feel free to let us know by email as soon as you can, but note:
If you need to share sensitive information, please do not include it in your initial message - we will provide a secure communication method in our reply to you.
This email address should only be used to report security vulnerabilities. We won’t be able to respond to emails on other matters sent to this address.
To help ensure your National Lottery emails reach you, please add the following email addresses to your Email Address Book or Safe Senders List:
The National Lottery cannot always guarantee delivery of marketing/service emails to your inbox and anyone who experiences issues should contact their email providers in the first instance.
For information about potential scam emails, please read the '[/security#scams](Avoid lottery scams)' section on this page.
If you think someone has accessed your National Lottery account, call us on [tel:03332344433](0333 234 44 33) immediately.