No technology is perfect, and Gmelius believes that working with skilled security researchers across the globe is crucial in identifying weaknesses in any technology. If you believe you've found a security issue in our product or service, we encourage you to notify us. We welcome working with you to resolve the issue promptly.

Disclosure Policy

• Let us know as soon as possible upon discovery of a potential security issue, and we'll make every effort to quickly resolve the issue.
• Provide us a reasonable amount of time to resolve the issue before any disclosure to the public or a third-party.
• Make a good faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our service. Only interact with accounts you own or with explicit permission of the account holder.

Exclusions

While researching, we'd like to ask you to refrain from the following list as these issues will be closed as Not Applicable:

• Denial of service
• Spamming
• Unconfirmed reports from automated vulnerability scanners
• Social engineering (including phishing) of Gmelius staff or contractors
• Issues with DNS records such as SPF, DKIM or DMARC
• Any physical attempts against Gmelius property or data centers
• Disclosure of server or software version numbers
• You must not attempt to gain access to, or interact with, any accounts other than those created by you

Safe Harbor

Any activities conducted in a manner consistent with this policy will be considered authorized conduct and we will not initiate legal action against you. If legal action is initiated by a third party against you in connection with activities conducted under this policy, we will take steps to make it known that your actions were conducted in compliance with this policy.

Thank you for helping keep Gmelius and our users safe!