Fluxiom

#Full disclosure

We value the trust relationship we entertain with our clients above all. In that light, should we have any reason to believe a particular account has been compromised, we will liaise with the account owner as promptly as possible and provide him with detailed information regarding the issue, its cause, duration and impact. This rule knows no exception.If a breach were to affect an unknown number of accounts, or all of the accounts we host as a whole, we would additionally post information on our web site, blog or newsletter, depending on the nature and impact of the issue.

#Responsible disclosure

While Fluxiom does not condone any cracking attempts, we will not prosecute users who report security issues to us, and provide us with the information and time necessary to fix the issue before bringing it to the public’s attention — a practice known as responsible disclosure. Users who opt to disclose security issues to us in a responsible manner will be kept posted about the progress of our analysis, and given due credit once the vulnerability is fixed.

As a general rule, Fluxiom welcomes all feedback from its users and the Internet community at large. This includes members of the security community who wish to share feedback or information with us.