Details

No technology is perfect, and Copper CRM, Inc believes that working with skilled security researchers across the globe is crucial in identifying weaknesses in any technology. If you believe you've found a security issue in our product or service, we encourage you to notify us. We welcome working with you to resolve the issue promptly.

Disclosure Policy

You may only test against accounts that you have created which include your HackerOne YOURHANDLE @ wearehackerone.com registered email address.
Provide us a reasonable amount of time to resolve the issue before any disclosure to the public or a third-party.
Make a good faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our service. Only interact with accounts you own or with explicit permission of the account holder.

Exclusions

While researching, we'd like to ask you to refrain from the following list as these issues will be closed as Not Applicable:

Denial of service
Spamming
Unconfirmed reports from automated vulnerability scanners
Disclosure of server or software version numbers
Mobile application issues that can only be exploited on a compromised device.
Hypothetical security weaknesses without without demonstrating real user impact.
Open HTML redirects
Arbitrary file upload - CDN
Issues with DNS records such as SPF, DKIM or DMARC
Insufficient Password Policy Implementation
Use of HTTP Strict Transport Security (HSTS)
You must not attempt to gain access to, or interact with, any accounts other than those created by you.
The use of commercial scanners is prohibited (e.g., Nessus).
Social engineering (including phishing) of Copper's staff or contractors
Any physical attempts against Copper's property or data centers

Safe Harbor

Any activities conducted in a manner consistent with this policy will be considered authorized conduct and we will not initiate legal action against you. If legal action is initiated by a third party against you in connection with activities conducted under this policy, we will take steps to make it known that your actions were conducted in compliance with this policy.

Thank you for helping keep Copper and our users safe!

Disclosure Policy

You may only test against accounts that you have created which include your HackerOne YOURHANDLE @ wearehackerone.com registered email address.

Provide us a reasonable amount of time to resolve the issue before any disclosure to the public or a third-party.

Make a good faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our service. Only interact with accounts you own or with explicit permission of the account holder.

Exclusions

While researching, we'd like to ask you to refrain from the following list as these issues will be closed as Not Applicable:

Denial of service

Spamming

Unconfirmed reports from automated vulnerability scanners

Disclosure of server or software version numbers

Mobile application issues that can only be exploited on a compromised device.

Hypothetical security weaknesses without without demonstrating real user impact.

Open HTML redirects

Arbitrary file upload - CDN

Issues with DNS records such as SPF, DKIM or DMARC

Insufficient Password Policy Implementation

Use of HTTP Strict Transport Security (HSTS)

You must not attempt to gain access to, or interact with, any accounts other than those created by you.

The use of commercial scanners is prohibited (e.g., Nessus).

Social engineering (including phishing) of Copper's staff or contractors

Any physical attempts against Copper's property or data centers

Safe Harbor

Thank you for helping keep Copper and our users safe!