No technology is perfect, and Beiersdorf believes that working with skilled security researchers across the globe is crucial in identifying weaknesses in any technology. If you believe you have found a security issue in our exposed systems, we encourage you to notify us by a coordinated disclosure of vulnerabilities.

We welcome working with you to resolve the issue promptly and kindly ask you to keep the vulnerability as well as any information thereto confidential until Beiersdorf has fixed it and given express consent for disclosure.

How to report

• Please let us know as soon as possible upon discovery of a potential security issue, and we will make every effort to quickly resolve the issue.
• Make a good faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our service. Only interact with accounts you own or with explicit permission of the account holder.
• Please provide detailed reports with reproducible steps. If the report is not detailed enough to reproduce the issue, the issue may not be marked as triaged.
• When duplicates occur, we only triage the first report that was received (provided that it can be fully reproduced).
• Multiple vulnerabilities caused by one underlying issue will be treated as one valid report.
• Social engineering (e.g. phishing, vishing, smishing) is prohibited.
• Do not cause harm to Beiersdorf, our customers, or others.
• Do not violate any criminal law.
• Do not include any sensitive data or person related data in the disclosed vulnerability report.
• Remove all data and sensitive information you got from the analysis once the report is submitted.

Response Targets

Beiersdorf will make a best effort to meet the following SLAs for hackers participating in our program:

We’ll try to keep you informed about our progress throughout the process.

Disclosure

• Please provide us a reasonable amount of time to resolve the issue before any disclosure to the public or a third-party. A disclosure shall only be made once Beiersdorf has confirmed that the issue has been fixed.
• Follow HackerOne's disclosure guidelines.

Exclusions

While researching, we would like to ask you to refrain from: • Denial of service • Spamming • Social engineering (including phishing) of Beiersdorf staff or contractors • Any physical attempts against Beiersdorf property or data centers • Run automated scans without checking with Beiersdorf first • Vulnerabilities which require a jailbroken device • Missing http security headers which do not lead to a vulnerability • Tests in a manner that would corrupt the operation of Beiersdorf solutions.

The General Data Protection Regulation (GDPR)

We affirm that we will not seek prosecution of any security researcher who reports any security vulnerability on a service or system, where the researcher has acted in good faith and in accordance with this disclosure policy. Any activities conducted in a manner consistent with this Disclosure Policy will be considered as an authorized conduct and we will not initiate any legal action against you. If legal action is initiated by a third party against you in connection with activities conducted under this policy, we will take steps to make it known that your actions were conducted in compliance with this policy.

Scope

Security vulnerabilities that are identified in Beiersdorf products or in website domains owned, operated, or controlled by Beiersdorf are in scope.

Thank you for helping keep Beiersdorf and our users safe!